Skip to main content

Platform Storage and Attachment Upload Traffic


Storage space on the platform is not charged separately. Attachments uploaded in modules such as Chat, Feed, Tasks, Calendar, and Files are not limited.

The platform only counts and limits attachment upload traffic in applications. Upload traffic is calculated based on upload actions. For example, uploading a 1 GB file consumes 1 GB of traffic. If you delete it and upload the same 1 GB file again, another 1 GB of traffic is consumed, for a total of 2 GB.

Application Attachment Upload Traffic

Application attachment upload traffic is counted by organization. All members in the organization share the same quota.

The counted scope mainly includes:

  • Attachment fields in worksheets
  • Attachments uploaded in worksheet discussions
  • Attachments uploaded in record discussions

Annual attachment upload traffic by edition:

  • Free Edition: 1G/Year

  • Standard Edition: 60G/Year

  • Enterprise Edition: 120G/Year

Paid editions support expansion. You can purchase additional traffic in Organization Management at USD 50 / 10 GB / year. The Free edition does not support traffic expansion.

How Attachment Upload Traffic Is Calculated

Organization attachment upload traffic is calculated by calendar year, not by subscription period. It is reset on January 1 each year.

For example, if an organization purchases HAP Standard on August 15, 2025, it includes 60 GB of attachment upload traffic per year. The organization can upload up to 60 GB of attachments from August 15, 2025 to December 31, 2025. From January 1, 2026 to December 31, 2026, the organization will receive a new 60 GB attachment upload traffic quota.

Was this document helpful?